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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachael Noble

Rachael Noble

September 26, 2025

5  out of  5
rating by Rachael Noble
"Victoria provided us with exceptional auto insurance coverage and was the sweetest lady full of positive energy. Thank you so much for saving us money on our auto insurance policy."
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Tawnya Koslosky

September 25, 2025

5  out of  5
rating by Tawnya Koslosky
"I had a wonderful agent Ms Victoria she was very helpful and kept in contact with me and helped me get discount on my vehicles and I was very happy with her I recommend my friends too!! Thank you so much!!"
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ADRIAN VICTORIAN

September 23, 2025

5  out of  5
rating by ADRIAN VICTORIAN
"Victoria was a joy to work with! She was very helpful, attentive and followed up with me once we selected our policy. Thank you so much for your help!"
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Greg Rodriguez

September 17, 2025

5  out of  5
rating by Greg Rodriguez
"I had such a great experience working with Victoria at Renee Thibodeauxโ€™s State Farm office! She made the whole process absolutely effortless. I didnโ€™t have to deal with any complicated underwriting steps, and my approval was instant. Victoria was professional, friendly, and took care of everything quickly and efficiently. I truly appreciate how easy she made this for meโ€”highly recommend her and the team! The price was also better than everyone else I quoted and it was three of the top insurance companies as well and they beat everyone."
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Virginia Smith

September 15, 2025

5  out of  5
rating by Virginia Smith
"Fantastic customer service Dayaneli is an absolute sweetheart and very knowledgeable. She was able to answer all my questions and gave me a wonderful rate. Will definitely come back"
We responded:
"I am thrilled to hear you had such a great experience with our office, Virginia. We always strive to provide five star service and I'm so happy that we met that mark and that you chose us as your insurance agent. Shout out to Neli for giving fantastic customer service. #customer service #fivestar"
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Tonya S Dixon

September 11, 2025

5  out of  5
rating by Tonya S Dixon
"Victoria made my experience shopping, processing and purchasing my auto policy amazing! It had been like a horror movie where extremely high prices were haunting me down. Victoria with State Farm really did SAVE ME $$$$$"
We responded:
"Tonya, thank you so much for your five-star review! We are so excited to hear that we were able to help save you some $$$ all while having an amazing shopping experience with Victoria!! #customerservice #fivestar #savemoney"
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Steven Boulet

September 10, 2025

5  out of  5
rating by Steven Boulet
"Another great experience with Renee Thibodeauxโ€™s office, Neli was very professional and helpful in explaining everything and not pushy which being in customer service myself goes a long way. Canโ€™t say enough good things about this office and their professionalism but also the personal touch they add with everything and the communication on everything is outstanding! Very pleased to continue doing business here!"
We responded:
"๐ŸŒŸ Elated to hear about your amazing experience with our office, Steven! We pride ourselves on tailoring policies to meet each customer's unique needs. A huge shoutout to Victoria for delivering that personalized touch! Your satisfaction is our top priority. Thank you for sharing! ๐Ÿ™Œ #CustomerCare #Teamwork"
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Samantha Lannie

September 9, 2025

5  out of  5
rating by Samantha Lannie
"Neli was a huge help. She was very professional and helped get me a cheaper quote."
We responded:
"Thank you so much Samantha for letting us know the five-star service you received from Neli! I'm so happy to hear you were able to save money while experiencing the professionalism our staff has come to be known for. We appreciate your business and look forward to serving your insurance needs as your agent. #fivestar #customerservice"
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Keely Breaux

September 4, 2025

5  out of  5
rating by Keely Breaux
"Renee was absolutely amazing to work with! She took the time to really understand what I needed, and she was able to get me into a much better renterโ€™s insurance policy at a cheaper price while also helping me bundle with my auto coverage. She made the entire process so easy and stress-free, and I felt like she truly cared about finding the best deal for me. I highly recommend working with her if you want someone who is knowledgeable, efficient, and kind!"
We responded:
"We are beyond excited to hear that you had such a wonderful experience with our office. We appreciate your five-star review and give Neli a huge shout out for taking such good care of Mrs. Breaux! It means everything to us that we could make the process easy and stress-free while also saving you money bundling your auto and renter's insurance. #fivestar #bundle #customerservice"
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Miguel Buendia

September 4, 2025

5  out of  5
rating by Miguel Buendia
"iโ€™m glad I reached out to State Farm. They gave me a quote that lowered my insurance costs and explained everything clearly. Great service and savings! Thank you Mrs. Victoria. Will definitely recommend people here."
We responded:
"Miguel, we appreciate you taking time out to let everyone know the five-star service Victoria provided you while lowering your insurance costs. People like you are what make small businesses successful, so your recommendation means everything to us! #Smallbusiness #Insurance #Fivestar"
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Isabel 20

August 26, 2025

5  out of  5
rating by Isabel 20
"Ms. Neli was such a rep to work with ! She understood what we were looking for and helped us find exactly what we needed."
We responded:
"Thank you for sharing your experience, Isabel, it means everything to us that you shared the experience you had with our office. Big shout out to Neli for helping the customer find exactly what they were looking for. #fivestarservice #personlizedservice"
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Isaiah Cano

August 26, 2025

5  out of  5
rating by Isaiah Cano
"I had an excellent experience with Victoria From the moment I reached out, she was professional, and incredibly helpful. She took the time to understand my needs and helped me find the perfect coverage at a great price. The process was smooth and hassle-free, and the customer service is great, I highly recommend the Renee Thibodeaux office to anyone looking for reliable and affordable car insurance! Ask for Victoria!"
We responded:
"Thank You Isaiah for your amazing five-star review. I am elated that Victoria provided you with such professional service getting your insurance started. Here at Renee Thibodeaux State Farm, we strive to make every interaction personalized to each customer's needs and you can expect to continue receiving that personalized service from our team going forward. #customerservice #insurance"
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Linda Jones

August 22, 2025

5  out of  5
rating by Linda Jones
"Victoria was awesome!"
We responded:
"๐ŸŒŸ Thank you so much for your glowing five-star review, Linda! We're thrilled to hear that you enjoyed your experience with us. Your feedback motivates us to keep delivering the best service possible. We look forward to serving you again soon! ๐Ÿ™Œ๐Ÿ’– #CustomerLove"
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Jose Luis Martinez

August 22, 2025

5  out of  5
rating by Jose Luis Martinez
"Renee T and her staff are amazing !!! For months i shopped around looking for a professional and ethical agent. Im happy to report i found one. I highly recommend Renee T and her staff."
We responded:
"๐ŸŒŸ Huge shoutout to Jose for your incredible review! ๐Ÿ™Œ We're so grateful for your kind words and thrilled to hear that you appreciate our professionalism and ethics. Your support motivates us to keep delivering the best service possible! Thank you for being a valued part of our community! ๐Ÿ’™ #CustomerAppreciation"
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Camila Nieto

August 1, 2025

5  out of  5
rating by Camila Nieto
"First time getting insurance on my car Victoria was very patient with me and can explain very well๐Ÿ‘"
We responded:
"๐ŸŒŸ Thrilled to hear about your amazing experience, Camila! Thank you for taking the time to review our office. Huge shoutout to Victoria for delivering five-star service! ๐Ÿ’– #CustomerAppreciation #FiveStarService #TeamVictoria"
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valerie โ€œHeyItsValโ€ bernal

July 31, 2025

5  out of  5
rating by valerie โ€œHeyItsValโ€ bernal
"Renee was great, she answered all my questions and was really patient with me and my busy schedule waiting for me to get back with her but whenever I had the chance she was there to help me! I would recommend her to anyone!"
We responded:
"๐ŸŒŸ Huge thanks for your glowing recommendation and five-star review! ๐ŸŒŸ I'm thrilled we could address all your questions and accommodate your schedule. Your feedback means the world to me, and I'm grateful for the opportunity to work with you! Looking forward to our next collaboration! ๐Ÿ™Œ๐Ÿ’– #Gratitude"
Profile photo of Patricia Jenkins

Patricia Jenkins

July 30, 2025

5  out of  5
rating by Patricia Jenkins
"I had the privilege to work with Renee Thibodeaux at State Farm to get car insurance. Renee helped to get a reasonable rate. She was very attentive to my needs, professional, and kept me updated. If you are looking for car insurance consider contacting Renee at State Farm ."
We responded:
"๐ŸŒŸ A huge THANK YOU to Patricia for your amazing five-star review! ๐Ÿ™Œ Weโ€™re thrilled to hear about your positive experience with our professional team and our commitment to securing great rates. Your kind words mean the world to us! ๐Ÿ’– Hereโ€™s to many more satisfied clients! #CustomerAppreciation #FiveStars"
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Rosie Medellin

July 23, 2025

5  out of  5
rating by Rosie Medellin
"They are very polite and understanding and they explain everything to you about your policy."
We responded:
"๐ŸŒŸ So thrilled to hear we could clarify everything about your policy, Rosie! Even more excited that we delivered a five-star experience! Your feedback motivates us to keep raising the bar on customer service in the insurance industry. Thank you for trusting us! ๐Ÿ’– #CustomerCare #InsuranceExcellence"
Profile photo of Alex Salinas

Alex Salinas

July 18, 2025

5  out of  5
rating by Alex Salinas
"Great service helped me out alot and also gave me a very deal"
We responded:
"๐ŸŒŸ Thank you for taking the time to leave a review! We're thrilled to hear that you received the 5-star service we strive for at our office. Your feedback means the world to us and motivates our team to keep delivering exceptional experiences. We appreciate YOU! ๐Ÿ’™ #CustomerAppreciation #FiveStars"
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Carmen Paz

July 18, 2025

5  out of  5
rating by Carmen Paz
"My experience to talk to Renee Thibodeaux was very good , she helped me to find the best price. I recomend a 100% to talk to her about your auto insurance. And Victoria Citizen was the agent who helped me all the time."
We responded:
"๐ŸŒŸ Huge thanks to Carmen for your kind recommendation! ๐Ÿ™Œ Weโ€™re thrilled to hear that you got the best price while working with Victoria. Your satisfaction means the world to us! ๐Ÿ’– If anyone else needs assistance, don't hesitate to reach out! #CustomerLove #TestimonialTuesday"
Profile photo of Sharon Scott

Sharon Scott

July 16, 2025

5  out of  5
rating by Sharon Scott
"Neil was awesome! She was very knowledgeable and helpful! Also she was able to get me an affordable rate! Thank you so much for your help as well as service!! Greatly appreciate you!"
We responded:
"๐ŸŒŸ So thrilled to hear about your fantastic experience getting your insurance started with our agency, Sharon! ๐ŸŽ‰ A big shoutout to Neli for providing you with top-notch service and securing an affordable rate. Hereโ€™s to your satisfaction now and in the future! Cheers to peace of mind! ๐Ÿฅณ #InsuranceJoy #CustomerSatisfaction"
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Nathan Doisy

June 29, 2025

5  out of  5
rating by Nathan Doisy
"Very helpful and super nice made getting insurance easy"
We responded:
"๐ŸŒŸ Thank you for sharing your experience with our five-star service! We're thrilled to hear that getting your insurance started was a breeze. Your satisfaction is our priority, and we can't wait to continue providing you with exceptional service in the future! ๐Ÿš€ #CustomerAppreciation #FiveStarService"
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Crafting With Popcorn Head

June 27, 2025

5  out of  5
rating by Crafting With Popcorn Head
"Had a good experience getting my car insurance moved over to State Farm. Definitely recommend it. Vitoria was very kind and helpful throughout the entire process."
We responded:
"Thank you so much for the five-star review. We are so excited to hear you had a good experience getting your car insurance started with our office and can't wait to show you more great service in the future!! Your feedback encourages us to continue offering that five-star service our customers have come to know and love. Shoutout to Victoria for another job well done! #happycustomer #fivestarservice"
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Samantha Sandridge

June 22, 2025

5  out of  5
rating by Samantha Sandridge
"Everyone at this agency has been so kind and knowledgeable. Victoria was so helpful and made sure I had everything I needed the same day and within 30 minutes of our conversation! Absolutely will be using this agency for all my insurance needs. Especially because they are able to text me! I switched from Allstate and they save me $100/year"
We responded:
"๐ŸŒŸ Welcome to our agency, Samantha! We're thrilled to hear that you found our team kind and knowledgeable. A huge shoutout to Victoria for her outstanding support in getting you everything you needed quickly! We're excited to be your go-to for all your insurance needs. Cheers to a great partnership! ๐ŸŽ‰ #WelcomeAboard #TeamWork"
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Courtney Botkin

June 19, 2025

5  out of  5
rating by Courtney Botkin
"I recently had the pleasure of working with Candice Findlay at State Farm, and I can confidently say her service exceeded all my expectations. From the very beginning, she was professional, responsive, and genuinely committed to helping me find the best coverage for my needs. The entire process from getting a quote to finalizing my policy was smooth and stress-free. She took the time to clearly explain my options and helped me understand what each policy covered, without any pressure or confusing gibberish. Itโ€™s rare to find such transparency and honesty in the insurance industry. Thank you, Candice for providing peace of mind and outstanding service. I truly appreciate your dedication and professionalism itโ€™s clear you put your customers first. I look forward to continuing our partnership for years to come."
We responded:
"๐ŸŽ‰ We're thrilled to hear about your exceptional experience with Candice, Courtney! ๐ŸŒŸ Her knowledge, professionalism and outstanding customer service truly reflect our commitment to keeping customers happy and are what we pride ourselves on. Thank you for choosing us as your trusted insurance agency. Hereโ€™s to many more years of protection & partnership ahead! ๐Ÿฅณ #CustomerFirst #InsuranceDoneRight "